Frequently Asked Questions

What does Stone Free mean?

Stone Free is an expression I first heard Jimi Hendrix sing. There’s no real definition but he describes someone who is eager to live freely, someone carefree and on then go. Me in a nutshell. Learn more about Stone Free Jewelry Co by clicking here.

What is MTO?

Made To Order.

What is the turnaround time for MTO Items?

Please allow 3-6 weeks for production. You will receive an email with shipping and tracking information once the order has been shipped.

Do you offer repairs?

No, I do not offer repairs.

  • Orders

    Orders are processed and shipped as they are received.

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    ** Combined Shipping is available for same-day orders that have not been shipped.

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    ** Made-To-Order Items, please allow 3-6 weeks for production! Delivery updates will be sent to email address on file.

  • Shipping & Handling

    All items are packaged with recyclable material. Shipping methods and cost vary based on your location and selection upon checkout. Please check your inbox/spam/promotions folders for fulfillment details and tracking information.

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    ** Combined Shipping is available for same-day orders have not been shipped. Please use the Contact Form to submit a request for combined shipping and provide the following: Full Name and Order Numbers.

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    ** International Shipping: Buyer is responsible for fees. Insurance options are available. Buyer is responsible for purchasing insurance. I am not responsible for any damages and/or losses.

  • Refunds & Exchanges

    ** All sales are final. No exceptions. **

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    Each piece is carefully handcrafted for everday wear and comfort. A lot of labor goes into these pieces, they are made to last. Please consider gifting the item or reselling.

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    If you have questions about a piece such as length or weight, please refer to product description. For ring measurements, there are apps that allow you to find your perfect fit; otherwise ring sizers are available online or at your local craft store.

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